In any highly competitive job environment the individual employee’s quality of thinking suggests his or her potential value to the employer. This value is the return on the payroll (ROP).
In business, one of the biggest opportunities for better return on payroll is engagement. Employees are engaged by their employers. Why? Because employers hire employees to pay attention to minding the shareholders’ business.
Salespeople are engaged by their customers. Why? Because customers choose salespeople who pay attention to meeting their expectations.
Engagement is all about attention and on the job, some employees pay more attention than others. In selling some salespeople pay more attention than others. Why is that? Because not everyone has the same level of thinking skills. Some thinkers manage their ATTENTION better than others.
According to GALLUP there are three types of employees: Engaged, Not-engaged and Actively Disengaged.
(In the Gallup Global Report Australia rated: 16% Engaged, 60% Not-Engaged and 14% Actively Disengaged).
DFQ #04 : What comment can you make as a result of doing the 20 questions?
Tomorrow’s Lesson #5 – Memes, coronavirus, WOMBAT Selling and x10 your business