On thinking about the lessons of the WOMBAT theory, it occurred to me that by applying these ideas one can geometrically grow a business without spending tones of money on advertising, while drastically reducing churn rate to the barest minimum.
The most important personal insight that I received was that we should have an amicable relationship with the customer; it should be thoughtful, fair, respectful, and satisfactory.
On thinking about the lessons of the WOMBAT theory, it occurred to me that by applying these ideas one can geometrically grow a business without spending tones of money on advertising, while drastically reducing churn rate to the barest minimum.
The most important personal insight that I received was that we should have an amicable relationship with the customer; it should be thoughtful, fair, respectful, and satisfactory.