On 14 December, 2017, Elizabeth the Second, the Queen of Australia appointed by Letters Patent the Honourable Kenneth Madison Hayne AC QC to conduct a Commission of Inquiry into the selling practices of the financial sector in Australia.
Such a thing could never happen in America! The doctrines of selling and salesmanship are sacrosanct in America. They are never challenged. Even the President is a self-acknowledged practitioner of American salesmanship!
But, things are different in Australia. This is an historic occasion in the history of selling and salesmanship because a world class independent inquiry will for the very first time investigate three important issues:
1. the selling practises of banks and others in the business of selling financial services to customers in Australia,
2. whether they are operating in the best interests of customers, and
3. the internal sales culture that is operating in these businesses.
NOTE: On these three central issues School of Thinking will be making a submission to the Royal Comission into Misconduct in the Banking, Superannuation and Financial Services Industry in 2018.