“Whatever you train every day will give you virtuosity and get the best results. If you use daily personal training in customer service, you will get virtuosity in customer service and get big measureable results in customer service. If you use daily personal training in innovation, you will get virtuosity in innovation and get measureable results in innovation. If you use daily personal training in profit strategies, you will get virtuosity and measureable results in profit strategies”.
– Dr Michael Hewitt-Gleeson, The XIO Memeplex: Multiply Your Business By Ten (Prentice-Hall).