You can do a lot if you’re properly trained“, so says Elizabeth II.

The Queen is one of the most successful world leaders still alive today. She has served in her job for several generations and through many changing environments. Here she chats informally and intimately about her own unique life. It goes for 10 minutes and has several insights and ideas to reflect upon about people … about personal communication, hospitality, recognition, trust, listening, confidentiality, professionalism, duty, continuity and training …

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