You can do a lot if you’re properly trained“, so says Elizabeth II.

The Queen is one of the most successful world leaders still alive today. She has served in her job for several generations and through many changing environments. Here she chats informally and intimately about her own unique life. It goes for 10 minutes and has several insights and ideas to reflect upon about people … about personal communication, hospitality, recognition, trust, listening, confidentiality, professionalism, duty, continuity and training …

Computers may be good at crunching numbers, but can they crunch feelings?

The rise of blogs and social networks has fueled a bull market in personal opinion: reviews, ratings, recommendations and other forms of online expression. For computer scientists, this fast-growing mountain of data is opening a tantalizing window onto the collective consciousness of Internet users.

An emerging field known as sentiment analysis is taking shape around one of the computer world’s unexplored frontiers: translating the vagaries of human emotion into hard data.

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